The RoomReady Review – March 2022

The RoomReady Review - September 2020
Vol 24 • March 2022
Blog: Inside a Dedicated Support Team: A Q&A with Embedded & Remote Technicians
Case Study: Embedded Support at Northeastern U.S. Banking Leader
Latest AV Industry News
Happenings at RoomReady
Meeting rooms are installed, solutions are deployed, meetings are booked. Then what? Sure, things run smoothly for a bit, but what happens when updates roll out or systems need maintenance? 

I've always found it interesting that many in our industry see the final room launch as the end of a business relationship…when, in reality, it’s just the beginning. 

At RoomReady, we stand behind the idea that meeting rooms should work like the first time, every time. And we accomplish this by providing unmatched support service no matter your need – remote, on-site and even embedded techs. 

I encourage you to check out your meeting spaces to see if they are still running as efficiently as Day One. If not, it may be time to look for a new support partner. 

Some providers only work on systems they install. But not us. We’d love to help – whether we did your install or not – so don’t hesitate to give us a ring. 

Aaron McArdle
CEO, RoomReady
Inside a Dedicated Support Team: A Q&A with Embedded & Remote Technicians
We recently sat down with three of our dedicated support technicians – Ron Kuba, Steve Caparco and Mitchell Cummings – to learn more about what dedicated support is all about. During our discussion, they filled us in on their roles and the value a dedicated support team brings to organizations.

Support Services Resources
Case Study: For one Northeast bank, there are several types of support that they needed to ensure their 44 buildings would work well. RoomReady had the perfect solutions – room audits, prioritization matrix, and ongoing support.

Support Sales Sheet: RoomReady is ready to support all AV in meeting rooms, whether we installed them or someone else did. We have a process for a thorough and seamless transition from an existing support provider or to come in as the first provider.

of leaders say their company is considering redesigning office space for hybrid work.
2022 Sales Summit

RoomReady Sales & Marketing Department got together in person for the first time in two years for our Sales Summit!

AVIXA CTS Prep Class

Ten RoomReady Employees spent three days at Headquarters in Illinois for the AVIXA CTS Prep class. They work in various departments including Sales/Marketing, Installation, Project Management and Assembly.

Amir Bahremand - Project Manager - New York/New Jersey
Michael Mateer - Installation Technician - Illinois
David Petrelle - Solutions Architect - Connecticut
Adam Phillips - Installation Technician - Illinois
Erik Phillips - Installation Technician - Illinois
Amy Ruedas - Project Coordinator - California
Matthew Swallow - Remote Support Technician - Oregon
Kurt Valet - Warehouse & Assembly Assistant - Oregon

Zoom Enterprise Customer Spending Soars Amid Slowdown
Zoom has announced that it is to change the way it reports growth in users to focus more on enterprises, as its revenue growth decelerates from the heady peaks of the Covid pandemic era.

Webex Devices Now Support Apple AirPlay
By integrating AirPlay on Webex devices, it deliver the flexibility that today’s workers want and need. People can now effortlessly collaborate, share, and enjoy their content — at work and at home — with the devices they love and use every day.

Meeting Room Guidance for Microsoft Teams
This article is intended to guide users on how to optimize meeting spaces with Microsoft Teams Rooms solutions and devices. It includes information on Teams Rooms device and solution uses, layouts, and specifications.

Audinate Announces Dante Ready Platform
Audinate, the developer of the Dante AV-over-IP technology, announced the availability of Dante Ready. Per the company, it is a new licensing program that gives customers the ability to purchase and add channels of Dante audio to supported products in the field.

Posts by: Aaron McArdle

Aaron McArdle

Founder & CEO