Reliable Audio Visual Solutions for Global Asset Management Firm
The unreliability and complexity of its existing meeting room technology led an investment and asset management firm to partner with Presidio and RoomReady for a complete system standardization.
RoomReady provided AV solutions to:
- Deploy a standardized Cisco and Webex solution across 60 meeting rooms.
- Provide a consistent and reliable user experience for all employees.
- Integrate Cisco Touch10 control panels in all rooms, including complex divisible spaces.
- Reduce the burden on IT and eliminate high costs for equipment repair.
SERVICES PROVIDED
AV Integration
Custom AV Solutions
System Standardization
The Goal
When employees tried to launch a video conference, the firm faced critical challenges:
- Unreliable Technology: The firm’s meeting rooms had older, unreliable collaboration tools that might or might not work, a situation described as being “like playing roulette”.
- High Operational Costs: The bills for repairing malfunctioning equipment were mounting, and IT team members were often required in meetings to create workarounds, resulting in wasted time.
- Need for a Consistent Experience: The firm wanted to use only Cisco Touch10 control panels for consistency, but competitors claimed the technology wouldn’t work in complex spaces like divisable meeting room space.
The company’s goal was clear: find a simpler, more reliable meeting room solution.
The Solution
RoomReady, as Presidio’s AV integration partner, delivered a customized solution that proved the seemingly impossible was achievable:
- Customized Cisco Control Panels: Leveraging a deep understanding of Cisco technology, RoomReady’s team customized the Cisco Touch10 panels for the firm’s specific needs, including complex divisible rooms, to provide the consistent experience employees needed.
- Tailored Room Solutions: For rooms where an all-in-one endpoint was not feasible, RoomReady helped build a custom solution that acted and felt like all other standard rooms to the end user, reducing complexity as much as possible.
- Company-Wide Standards: The RoomReady team helped the firm build room standards to roll out company-wide, a strategy designed to decrease installation time and substantially reduce technology expenses.
- Virtual Control Rooms: To give the firm’s internal AV team more hands-on involvement, RoomReady built virtual control rooms for use in training rooms and executive boardrooms.
The Results
RoomReady’s innovative approach produced exceptional outcomes:
- Achieved the Impossible: RoomReady worked with Presidio to complete an installation that every other competitor said couldn’t be done by making the Cisco Touch10 panels work in complex spaces.
- A Consistent User Experience: The customization of the Cisco panels gave the firm’s employees the consistent meeting room experience they needed.
- Reduced Complexity and Costs: By creating custom solutions and by building company-wide standards, RoomReady helped decrease installation time and substantially reduce the firm’s technology expenses.
Ultimately, RoomReady’s innovations helped Presidio bring simplicity and consistency to its customer’s most complex meeting rooms.
Key Metrics
- An “Impossible” Installation: Completed an installation that other competitors said couldn’t be done.
- Customized Control Panels: Customized Cisco Touch10 panels to create a consistent meeting room experience.
- Virtual Control Rooms: Built virtual control rooms to provide the client’s AV team with a more hands-on experience.
