Comprehensive AV Solutions for a Large Healthcare Organization
Facing significant user frustration from inconsistent and outdated AV technology across 40 meeting rooms, a large, Atlanta-based healthcare organization partnered with Cumberland Group and RoomReady for a complete system refresh and standardization.
RoomReady developed AV solutions to:
- Upgrade and standardize AV equipment to create a consistent user experience.
- Add modern video conferencing capabilities to all meeting spaces.
- Integrate new Cisco solutions with the organization’s existing hardware.
- Eliminate employee frustration and reduce reliance on IT support for meetings.
SERVICES PROVIDED
Custom AV Design
AV Integration
System Standardization
A Large Healthcare Organization
A large, Atlanta-based healthcare organization needed to upgrade and refresh 40 of its meeting rooms to provide a simple and consistent user experience for its employees. They sought an expert AV partner who could integrate new Cisco technology with existing hardware and create a new standard of usability.
The Challenge
As employees grew frustrated with the state of their meeting rooms, the healthcare organization faced critical challenges:
- Inconsistent Rooms: The company was saddled with a variety of inconsistent room types, making a uniform meeting experience impossible.
- Outdated and Faulty Equipment: The spaces suffered from antiquated equipment, a lack of video capabilities in some rooms, and improperly installed systems from previous projects.
- Poor User Experience: Employees were frustrated by complicated user interfaces and the sub-par, complex experiences they encountered during each meeting.
The organization’s goal was clear: create meeting rooms that provided simplicity, ease of use, and consistency for all employees.
The Solution
RoomReady, in partnership with Cumberland Group, delivered a customized solution focused on a thorough assessment and thoughtful design:
- Thorough Site Assessment: The team conducted a comprehensive meeting room assessment, which included documenting all existing equipment, identifying reusable hardware, and uncovering that many previous systems had been improperly installed.
- Custom Room Design: Because the assessment revealed a lack of consistency that removed efficiencies of scale, the team determined that each of the 40 rooms had to be individually designed with simplicity in mind.
- Tech-Agnostic Integration: RoomReady applied its tech-agnostic expertise to effectively integrate the organization’s existing non-Cisco hardware with the newly purchased Cisco solutions, helping to optimize previously under-utilized equipment.
- Phased and Safe Deployment: The project was broken into two phases, and RoomReady reworked its standard installation protocols to accommodate healthcare facility precautions during the COVID-19 pandemic, completing the first 20 rooms in just three months.
The Results
The team’s collaborative and detailed approach produced exceptional outcomes:
- Improved User Experience: Since completion, employees have noted a more consistent and pleasant meeting experience that is free from previous complexities and frustration.
- Increased Employee Morale: The simplified and reliable rooms have led to an increase in employee morale and have started to positively change the perception of meetings across the organization.
- Rapid, Safe Deployment: Despite needing to adapt to COVID-19 precautions, the team safely completed the 20-room refresh project in just three months, much to the praise of the hospital’s management.
This success solidified a strong partnership that will continue through the completion of the project’s second phase.
Key Metrics
- 20-Room Refresh: The first phase of the project was completed in just three months.
- COVID-19 Alignment: Installation protocols were aligned with health and safety guidelines without slowing down the project.
- New Room Standards: A new set of room standards was designed to create a consistent experience across all meeting spaces.
What Cumberland Group Says
“Unlike other AV partners we’ve used, with RoomReady we are always on the same sheet of music for what the end meeting room result will look like. In that sense, RoomReady is unique.”
– Jonathan Schulenberg, Director of Collaboration, Cumberland Group
Why Choose RoomReady?
- Collaborative Partnership: We work as an extension of your team, ensuring everyone is on the same page to deliver the best results.
- Tech-Agnostic Integration: We have deep expertise in both Cisco and non-Cisco gear, allowing us to integrate new technology and optimize your existing equipment.
- Adaptable and Efficient: We adapt to any challenge, including strict healthcare facility precautions, to complete projects safely and on schedule.
Ready to Transform Your Meeting Rooms?
Let RoomReady bring simplicity, quality, and reliability to your organization’s AV needs.
Contact Us to learn more.